Questions & Special Orders
I can be reached via email Sunday through Saturday.
If you have any questions about a special order or special delivery date, don’t hesitate to contact me via email: galgear [at] verizon [dot] net
I ship only to addresses in the continental United States.
Items in stock will usually ship within 24 hours, after credit card authorization and verification. You will be notified if there is an unexpected delay. I ship Monday through Saturday via U.S. Postal Service (USPS).
Standard Delivery is USPS First Class and your item(s) should arrive within 3-5 days. Shipping charges will vary based upon your postal zone and weight of items purchased. This will be calculated at checkout.
Overnight Delivery is available on items in stock and your order is received before 3:00 pm Monday - Thursday, we will ship your item(s) overnight upon credit card authorization and verification.
You only have to pay sales tax if you are located in New York State.
Your online purchase can be made using VISA, MasterCard, American Express, Discovery and Pay Pal. Payment is processes through a secure link to PayPal’s Merchant Services.
Online purchases are securely processed through PayPal. At trade shows and events purchases can be made using VISA MasterCard, American Express, Discovery and good ol’ US dollars. Transactions are processed through Square. Square will process the transaction and email your receipt to you. The receipt will include the location of your transaction in addition to your transaction summary. Card numbers, magnetic stripe data, or security codes are not stored on Gal Gear’s mobile devices or network. The transaction will be listed on your credit card statement as: SQ*GALGEAR.
I want you to be happy with your purchase and offer a 14 day return policy for full credit or exchange. The shipping costs is not refunded unless the return or exchange is due to our error of sending the wrong item.
All returns and exchanges should be returned in “like new” condition. Any returns of used items may be charged $5.00 or returned to you at our option. Please include an explanation about your return, specify exchange or credit requested, carefully package the items and send them to us at the address listed on the shipping receipt.
The information we collect is used only for processing your order and on a very limited occasion to contact you about new products and specials. We do not share or sell your information to other companies or businesses, period.
All items are handmade in the USA.
About Gal Gear Designs ...
The name originated with a funny remark that my husband would make when we were going out to dinner. You see, I'm the type of gal who isn't afraid to get her hands dirty. I enjoy doing home maintenance projects. So, I rarely wear jewelry around the house. Just before we'd head out the door for dinner, my husband would say, "Do you have your gear on?" He was referring to the beautiful jewelry that he has given to me over the years. I always thought that it was funny that he used the word "gear" to describe such delicate, pretty items. Gal Gear just seemed a perfect name for travel accessories and bags that could hold my "gear".
I'm a Certified Travel Goods Specialist.
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